Additional Information About Interior Design Rates and Policies
Payment
We do not estimate total design jobs over the phone. Our main office will be happy to go over our design hourly rates and required deposits. Based on the initial consultation, the designer will discuss the overall budget and cost estimate.
Get Organized! Design Services do not include additional expenses such as furnishings, furniture, shopping time and mileage, etc. Final billing may vary from the initial estimate or quote based on additional expenses approved by the client.
NOTE: Invoices for design products, furniture and accessories, and outside contractor fees will be billed by the designer directly, and payment will be made to the designer or to the vendor. These costs will not be listed on Get Organized! Design Services invoices.
We accept all major credit cards. Get Organized! will collect credit card information prior to the Design Consultation. Payments will be processed on the day of the Design Consultation and thereafter clients will receive weekly invoices for billable service hours. Payments will be due upon receipt.
Cancellation Policy
To cancel your appointment with Get Organized! or request a reduction of the design team without incurring a charge, call 972.841.0738 (24 hours/7 days a week) at least 48 hours before your appointment and leave a detailed message. We will call back to reschedule the appointment at a mutually agreed-upon day and time. We understand sometimes this will be impossible. Each client is allowed ONE (1) NO-CHARGE cancellation or reschedule with less than 48 hours' notice. Exception: If a client cancels/reschedules once designer(s) is en route to their home, it falls under our No Show Policy (see below) and will incur a no-show fee of $100. If a client continues to have cancellation and rescheduling issues without appropriate notice, a fee of $100 will be charged for each instance thereafter.
In instances where excessive rescheduling and cancellations occur (3 or more, even with a 48-hour notice), clients will be charged a $50.00 rescheduling/cancellation fee per appointment. If it continues, we may ask the client to find another designer best suited for his/her scheduling needs. Excessive rescheduling disrupts our service to other clients and negatively impacts our designers' ability to earn income. Please consider your dates and times carefully when booking your appointments. Get Organized! desires to give every single client our absolute best.
No Show Policy
If the designer is en route to your home or arrives at your home/office for your scheduled appointment and you cancel/reschedule the appointment, or if they arrive at your home and you are not at home or ill or have a schedule conflict and are unable to keep the appointment, you will be charged a $100 no show fee plus mileage if applicable. Read the Cancellation Policy above for more information.
When scheduling your consultation, we will obtain your credit card information for billing purposes. We will not bill your credit card for our services until after your appointment in case you choose to pay with cash or check at the time of service. By giving us your credit card information, you accept and agree to our Cancellation and No Show policies.
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