Additional Information About Holiday In-Home Decorating Rates and Policies
Rates
We are often asked to quote how much a job will cost. Due to the many variables in each job, we do not estimate jobs over the phone. Since we bill organizing jobs at an hourly rate, we try to estimate the time a job will take during the scheduled consultation.
How long a decorating job will take depends on:
- The amount of everyday clutter that must be handled before the decorations can be placed
- The ease of access to current decorations
- Whether the client will be working with us
- How quickly you make decisions
- Whether we will be assembling or putting together décor items such as trees and lighting
- Your willingness to do suggested homework after the consultation to get ready for decorating day
- The amount of interruptions you have (phone, email, texting, visitors, kids, etc.)
Due to our safety needs when decorating such as climbing ladders and working around and under furnishings and on stairwells, Get Organized! requires two decorators on all scheduled jobs.
Cancellation Policy
To cancel your appointment with Get Organized! or request a reduction of the organizing team without incurring a charge, call 972.841.0738 (24 hours/7 days a week) at least 48 hours before your appointment and leave a detailed message. We will call back to reschedule the appointment at a mutually agreed-upon day and time. We understand sometimes this will be impossible. Each client is allowed ONE (1) NO-CHARGE cancellation or reschedule with less than 48 hours' notice. Exception: If a client cancels/reschedules once organizer(s) is en route to their home, it falls under our No Show Policy (see below) and will incur a no-show fee of $100. If a client continues to have cancellation and rescheduling issues without appropriate notice, a fee of $100 will be charged for each instance thereafter.
In instances where excessive rescheduling and cancellations occur (3 or more, even with a 48-hour notice), clients will be charged a $50.00 rescheduling/cancellation fee per appointment. If it continues, we may ask the client to find another organizer best suited for his/her scheduling needs. Excessive rescheduling disrupts our service to other clients and negatively impacts our organizers' ability to earn income. Please consider your dates and times carefully when booking your appointments. Get Organized! desires to give every single client our absolute best.
No Show Policy
If organizer(s) is en route to your home or arrives at your home/office for your scheduled appointment and you cancel/reschedule the appointment or request a reduction of the organizing team that has arrived, or if they arrive at your home and you are not at home or ill or have a schedule conflict and are unable to keep the appointment, you will be charged a $100 no show fee plus mileage if applicable. Read the Cancellation Policy above for more information.
When scheduling your consultation, we will obtain your credit card information for billing purposes. We will not bill your credit card for our services until after your appointment in case you choose to pay with cash or check at the time of service. By giving us your credit card information, you accept and agree to our Cancellation and No Show policies.
Payment
We accept all major credit cards, cash, checks, or Zelle. If you choose to pay by credit card, Get Organized! will collect your credit card information prior to your organizing appointment. Payments will be processed at the end of the appointment.
You will receive an invoice via email the day before or the day of your appointment with the total amount due for that day’s work. Any changes in the total amount due such as additional hours or products purchased by our decorators will be reflected on the final invoice run through your credit card or recalculated at the appointment when paying by cash or check. A new invoice will then be emailed to you.
Clients who wish to pay by credit/debit card for actual shopping expenses (products) will have an upcharge of 3.5% ONLY on the products purchased but not mileage or hourly rate for shopping. If the client chooses to pay in cash or check, the 3.5% upcharge will be waived. The 3.5% is only being charged to offset credit card processing fees.
Additional Notes
Flexibility is vital to the decorating process. There may be times when a decorator will come up with a better idea or request additional décor items or takedown storage products for your home. These changes are always discussed and implemented with your approval.
Important Information - Please Read!
To our New and Prospective Clients:
Decorating your home or business is an exciting process, but it takes a lot of work, confident decision-making, and a positive outlook to make it stunning and function well for your family, guests, or clients. Keep in mind that to get the successful results we both want, there may be a few aches and pains along the way.
Many families and businesses do not have the time or energy to create a beautifully decorated home or office for the holidays, but desire to create magical holiday memories. Having a home or business cluttered with boxes while trying to decorate for weeks is stressful and time consuming. Paying for professional decorating services may be the best solution to fully enjoying the holiday season.
We not only want to make your home or business look great, but we also want to create spaces your family and friends will enjoy in the days before and after your celebration. We also want to make takedown painless and the storage of your décor efficient and easy to reproduce the next year.
Organizing a decorating project takes concentration, multitasking, and focus. If a client will be working with us, there may be times you find a long-lost item and you want to stop and reminisce. Our team member will ask you to refocus on the task at hand. Having your full focus on the process will make it go faster and produce the result you want. It is best not to double-book yourself with other events and people on decorating days unless we have discussed this beforehand.
We look forward to helping you Get Organized for the holidays!
Organizing for Home, Business & Life