Additional Information About Our Virtual Home Organizing Rates and Policies
Rates
We are often asked to quote how much a particular project will cost. Due to the many variables in each job, we do not estimate jobs. However, here are some items that can cause the project to go slower or faster than expected.
- The amount of clutter (physical or digital) to be managed before the organizing or design can begin
- The support you have from family and friends to assist outside of virtual sessions
- How well you are able to work with us, listen, question, and make decisions during sessions
- The number of interruptions you might have during a virtual appointment (phone, email, visitors, kids, pets, etc.)
- How much time you are willing to do suggested homework after appointments including purging and scheduling vendors to do installations or building organizing items
After the initial consultation, our Virtual Services are billed hourly. From experience, we find most clients get the best results booking 1-2 virtual sessions a week with their professional. Research and virtual shopping time will be billed with approval by the client.
Cancellation Policy
All virtual appointments are prepaid and non-refundable but may be rescheduled based on the requirements below. To reschedule your appointment with Get Organized! without paying the full cost of the session, call 972.841.0738 (24 hours/7 days a week) at least 48 hours before your appointment and leave a detailed message. We will call back to reschedule the appointment at a mutually agreed upon day and time.
We understand sometimes 48-hour notice will be impossible. Each client is allowed ONE (1) NO-CHARGE cancellation or reschedule with less than 48 hours’ notice. If a client continues to have cancellation and rescheduling issues without appropriate notice (48 hours), a fee equal to the cost of the virtual appointment will be assessed from prepaid funds or to the credit card on file for each missed session. In instances where excessive rescheduling occurs (3 or more, even with 48-hour notice), we may ask the client to find another company best suited for his/her scheduling needs. Excessive rescheduling disrupts our service to other clients and negatively impacts our team’s ability to earn income. Please consider your dates and times carefully when booking your virtual appointments. Get Organized! desires to give every single client our absolute best.
No Show Policy
All virtual appointments are prepaid and non-refundable but may be rescheduled as instructed above. If the client is not on the virtual call within 15 minutes of the scheduled time, the session will be canceled and the full fee for the session will be assessed from prepaid funds or charged to the credit card on file.
For Late Shows between 1 minute and 14 minutes after the scheduled start, the appointment will not be extended, but may continue to the scheduled end time.
Read the Cancellation Policy above for more information.
When scheduling your virtual consultation, we will obtain your credit card information for billing purposes. We will charge your credit card for our services in advance based on the number of hours you schedule or packages you select. By giving us your credit card information, you accept and agree to our Cancellation and No Show or Late Show Policies.
Payment
We accept all major credit cards and Zelle transfers from the client to our bank account. If you choose to pay by credit card, Get Organized! will collect your credit card information prior to your virtual consultation.
You will receive an invoice via email the day before your appointment or the day of with the total amount. Any additions to the amount due such as research, online shopping, and extra communication time will be reflected on the final invoice run on your credit card. An updated receipt will be emailed to you
Additional Notes
Flexibility is vital to the organizing and design process, even in the virtual environment. There may be times when a professional will come up with a better idea or suggest additional products to improve the current plan. These changes are always discussed with the client and implementation of these ideas is at the discretion of the client.
This information is subject to change without notice.
New and Prospective Virtual Clients
Making the decision to hire us for virtual organizing or design help is an exciting step, but requires commitment, hard work, confident decision-making, and a positive outlook to create a successful outcome. Unlike TV shows which bring in a crew to redo an entire house in three days, the virtual process may be slower because the client is doing the work and handling outside vendors. Keep in mind in order to get the results we both want, there may be a few aches and pains along the way.
By the time you are seeking our help, you are probably overwhelmed by the clutter in your home or on your devices or unhappy with the overall look of your interior spaces. These feelings can impact your everyday life and bring stress into your family.
If you have decided to pay for our Virtual Services, I am sure you want our very best effort until completion. It is important for you to understand that sometimes the decision-making process, needed when working with our professionals, can be a little unpleasant. More often than not, clients are reluctant to part with items in their homes/offices while organizing or are unable to make basic decisions on style or color for design projects. Our goal is to release you from the guilt of holding on to unwanted or unneeded items, and to feel good about your decisions to help you get the results of your dreams. Even though our sessions are virtual, we can make changes in your home that you and your family will be able to maintain. If you are unwilling to take the recommendations we suggest and are firm in sticking to them, your home is very likely to fall into clutter once again.
Virtual organizing and design are a way to gain knowledge from our experts and involve your family in the process of regaining control over your home or getting your home ready to sell. It will take concentration, multitasking, and focus. There may be times you find a long-lost item and you want to stop and reminisce. Our professionals will ask you to refocus on the task at hand. The more time you give, the faster you can reach your goal.
Organizing for Home, Business & Life